What should you do when an appliance breaks down
Your brand new kitchen is fitted and it’s looking beautiful. You’ve invited some guests round for a dinner party so you can show off your entertaining space in style. And suddenly the oven doesn’t seem to be behaving quite as it should. Nightmare!
So what do you do?
Well the good news is there are plenty of things you can try before you resort to calling someone out.
Check for a fault code
Whether it’s a series of flashing lights or a more obvious digital code, most modern appliances are clever enough to identify what’s wrong and try to let you know.
You might need to use the troubleshooting section in the manual to decipher the message and work out how to resolve the issue but you should be at least some of the way there.
A few other things to try before you call in the pros
- Try switching the appliance on and off again at the socket. Sometimes a little shut down and reboot is enough to get things working again.
- Check to see whether the manufacturer offers a self-assessment / troubleshooting programme online, such as this one from Miele.
- Google the problem along with the specific model number of the appliance. It’s highly unlikely you’re the only one who has come across this issue and there are many useful forums out there with people chatting about this kind of thing and sharing experiences.
- A quick internet search might also come up with useful blogs about specific types of appliances like this one sent to us by one of our suppliers, Dunavox: Troubleshooting your wine cooler
Sometimes the only choice is to get someone in
If you’ve exhausted all the ideas above and determine that the only choice is to get someone in, you’ll be left with two options, go direct to the manufacturer for service or try to find a local repair person. Going direct to the manufacturer is likely to be more expensive but you can be confident that they will be fitting only genuine parts.
Ask around for recommendations from family and friends and make sure you tell any potential repairer what brand your appliance is, as this may make a difference to whether they are able to find parts or make the necessary repairs.
We are always happy to advise on choice of appliances as part of our kitchen design process. Find out more about the brands we recommend to our customers or contact us for a no obligation chat about our services.